This Site is only for personal use. You may not distribute, exchange, modify, sell or transmit any of the multimedia (including text, graphics, audio etc.) for any business, commercial or public purposes, unless you have prior written permission from CONSOLE CONCEPTS. CONSOLE CONCEPTS consents to you browsing the Site on your computer or printing information for personal use only. If you have a current contract with CONSOLE CONCEPTS, you are authorized to use the outlined material as agreed in your contract.
CONSOLE CONCEPTS reserves full ownership of any material and intellectual property contained or downloaded from this Site.
All trademarks and trade names in this site are the marks of their respective owners, and any unauthorized use of these is strictly prohibited.
The contents and information on this Site is provided to on a 'As Is' basis. Information on this site may contain technical inaccuracies or typographical errors. CONSOLE CONCEPTS reserves the right to change the specifications and designs of products without notice.
IN NO EVENT SHALL CONSOLE CONCEPTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES, LOST PROFITS OR BUSINESS INTERRUPTION AS A RESULT OF USING OR THE INABILITY TO USE THIS SITE, EVEN IF CONSOLE CONCEPTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our 'www.sittostanddesks.com.au' E-commerce site allows you to safely place an order online using a credit card, PayPal or Direct Bank Transfer.
Alternatively, please call +61(3) 9551 1407 to place an order over the phone or send an email to info@consoleconcepts.com.au with your order details. You can also visit our showroom for a no obligation demo (please call +61(3) 9551 1407 to arrange an appointment) where you can purchase any products using cash. CONSOLE CONCEPTS is located at Factory 194, 248-266 Osborne Ave, Clayton South VIC 3169 (approximately 30 mins from the Melbourne CBD).
Lead time is dictated by the type and size of the order. Generally; sit-to-stand desks are dispatched immediately or within a couple days of purchase. Please contact us for an up to date lead time estimate regarding control room consoles and studio consoles.
Payment must be received in full upon purchase for all new customers or customers without credit accounts. Any orders over $20,000 may require a 50% deposit. Please contact us to discuss alternative commercial terms.
When you fill out an online form:
Direct Bank Transfer is our preferred method of payment. Once an order has been finalised, we will email you an order number with payment instructions. So that we can identify your payment you will need to enter your order number into the description field when using online banking or at the bank teller. Direct Bank Transfers take longer then credit card payments, so depending on the bank that you're with, the order may take up to 2 days longer before being shipped. Our banking details are: Bank Name: NAB Account Name: Console Concepts BSB: 083152 Account Number: 127127287
We accept Visa, Mastercard and American Express. The security of your personal and financial data is our top priority. Therefore, we protect the security of your data during transmission using Secure Socket Layer (SSL) software and process your payments using a secure payment gateway. Please note that all credit card orders submitted to CONSOLE CONCEPTS are subject to extensive verification and fraud checking which may result in the request of documents such as driver's licence or credit card statements.
Due to ongoing issues relating to flat packed interstate deliveries as a result of extended lockdowns across many states, unfortunately, Console Concepts is currently only offering contactless pickups and Melbourne metro direct deliveries, for all products offered through our webshop. Please contact us for pricing relating to bulk orders sent on pallets or in crates.
All goods require a signature on delivery.
We do not accept a PO Box for a delivery address.
Goods will be delivered to the address specified by the purchaser between 9am and 5pm Monday to Friday. Please ensure that your business hours delivery address is entered when placing an order. After hours and weekend deliveries will incur additional costs, please contact info@consoleconcepts.com.au for more information.
Pick-ups can be arranged from our Melbourne (Clayton South) factory. Simply send an email to info@consoleconcepts.com.au with your request for further details. CONSOLE CONCEPTS is located at Factory 194, 248-266 Osborne Ave, Clayton South VIC 3169 (approximately 30 mins from the Melbourne CBD).
If you live outside of Australia and would like to purchase any of our products, send an email to info@consoleconcepts.com.au for information. Customers are responsible for the importation of the product including all customs requirements, duties and taxes.
CONSOLE CONCEPTS will accept product returns and provide you with a refund or repair in the following circumstances:
CONSOLE CONCEPTS may elect to return the product to our manufacturing site for repair and to determine the nature of the problem. CONSOLE CONCEPTS reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.
Items must be returned within 30 days of receipt with the packing slip and/or invoice.
You are responsible for any costs associated with returning your item to us, unless otherwise agreed.
Title of goods does not transfer to the customer and remains vested in CONSOLE CONCEPTS until payment in full is received. The goods are held as fiduciary bailee and agent for CONSOLE CONCEPTS.
In the event that a customer goes into liquidation, or becomes bankrupt, CONSOLE CONCEPTS reserves the right to recover the goods if they have not been paid for in full. CONSOLE CONCEPTS reserves the right to collect the goods if the customer refuses to pay for the goods or fails to meet their contract obligations and payments. CONSOLE CONCEPTS employees or agents may enter without notice and remove the goods notwithstanding that they may have been attached to other goods not the property of CONSOLE CONCEPTS. The customer irrevocably licences CONSOLE CONCEPTS to enter the premises and remove the goods without action resulting in trespass, any costs, claims, demands or similar actions.
Until payment is received in full, the customer must keep the goods separate from any other goods and clearly identified as CONSOLE CONCEPTS property, maintaining packaging and labelling.